Naples Diabetes Concierge

Membership includes four scheduled quarterly visits per year, plus additional follow-up visits as Dr. Hayes determines they are needed. Members also receive rapid responses to phone calls and messages, remote monitoring of blood glucose readings, and hands-on education and training for insulin pumps and continuous glucose sensors. Dr. Hayes also handles correspondence with insurance companies to pursue coverage approvals for medications, pumps, and supplies.

Yes. Naples Diabetes Concierge gives members direct phone and text access to Dr. Hayes for urgent concerns. Patients use the patient portal and email for non-urgent questions. Dr. Hayes also posts lab results to the patient portal with her own explanations and comments so members understand their results in context.

Yes to both. Dr. Hayes sees patients at their home, at their office, or via telemedicine. She prefers to conduct the first visit in person to establish the relationship and gather a thorough clinical picture before shifting to remote options.

Dr. Hayes treats the full range of endocrine and metabolic conditions. Her core focus includes Type 1 and Type 2 diabetes, thyroid disease (including hypothyroidism, hyperthyroidism, thyroid nodules, and thyroid cancer), obesity, metabolic syndrome, cardiovascular risk, and hormone supplementation. She also manages cholesterol disorders and hypertension, and she performs ultrasound-guided fine needle aspiration biopsies in-office for thyroid nodule evaluation.

Dr. Hayes provides full training and ongoing education for insulin pumps, continuous glucose monitors, and other diabetes care devices. She remotely monitors patient blood glucose readings as part of membership. She also works with insurance companies to obtain coverage for pumps, sensors, and testing supplies, handling that process on behalf of her patients.

The practice works directly with insurance companies to secure coverage approvals for medications, insulin pumps, continuous glucose monitors, and blood sugar testing supplies. Patients should contact the practice to discuss how membership fees and insurance interact for their specific situation.

Prospective patients can contact the practice directly through the website to inquire about membership availability. Dr. Hayes keeps her panel small by design, so reaching out early is the best way to learn whether she is currently accepting new members.

Yes. Dr. Hayes addresses pre-diabetes and metabolic syndrome using a combination of targeted medications and structured lifestyle changes. Her goal is to reduce the long-term risk of progression to Type 2 diabetes and cardiovascular disease through early, proactive intervention.

Yes. The practice offers a comprehensive approach to obesity management that includes dietary counseling, meal replacements, physical activity guidance, and pharmacological therapy. Dr. Hayes tailors each plan to the patient's metabolic profile and health history.