Marilyn M. Kutzscher, M.D. logo
Concierge
Internal Medicine

Marilyn M. Kutzscher, M.D.

Quick Facts

Practice TypeConcierge
LocationPacific Heights, San Francisco
DoctorsNatalie Charlton MD, Internal Medicine, Marilyn Kutzscher MD, FACP, Internal Medicine, Eugene E. Lee MD, FACP, Internal Medicine + 1 more
Year Founded1988
Telehealth TypeTelemedicine Visits by phone or video
HousecallsYes
Telehealth AvailableYes

About

At Marilyn M. , four board-certified internists have built a San Francisco primary care practice on two enduring principles: time and honest communication. Dr. Marilyn Kutzscher started the practice in 1988 and has maintained her clinical home at California Pacific Medical Center ever since. The team now includes Dr. Eugene E. Lee, Dr. Julia Lewis-Hatheway, and Dr. Natalie Charlton.

The practice cares for adults from age 18 to 100. Each physician reviews evidence for the benefits and risks of testing and treatment options, then works with patients to build a plan that fits their situation. Services include annual exams, chronic illness management, travel consultations, pre-operative visits, vaccinations, diet and exercise guidance, home visits, and hospital visits. The practice also offers telemedicine and 24/7 on-call access. When a condition falls outside the team's scope, they refer to trusted specialists and continue following the patient's progress.

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Frequently Asked Questions

The practice provides a wide range of primary care services for adults. These include annual exams, health maintenance, follow-up visits, chronic illness management, vaccinations, travel consultations, pre-operative visits, and diet and exercise guidance. The team also conducts home visits and hospital visits when needed.

Yes, the practice offers telemedicine visits by phone or video. Follow-up visits and certain consultations also take place by phone or email when appropriate. Patients can reach the team through the My Health Online messaging portal as well.

Yes, the practice provides 24/7 on-call service. Patients can call the office at any time and leave a message with the answering service. A doctor will return the call promptly to discuss next steps, which may include phone advice, an urgent care referral, or a home visit in more serious situations.

Yes, the practice arranges home visits for patients who are homebound or experiencing a significant decline in health. During a home visit, the doctor monitors basic health indicators, reviews medications, and discusses any concerns. If a patient needs care that a home visit cannot provide, the doctor will direct them to the emergency room.

The practice cares for adults ages 18 to 100. All four physicians focus on adult internal medicine and primary care, with a strong emphasis on preventive health and chronic disease management across all adult age groups.

When a condition falls outside the team's scope, the doctors refer patients to trusted medical specialists. They continue to follow each patient's progress throughout specialist treatment. The team coordinates actively with other members of the healthcare team to keep communication clear and care cohesive.

Yes, the practice schedules pre-operative visits approximately one month before surgery. These appointments cover pre-surgical testing, including bloodwork, X-rays, ECGs, and imaging. The team shares findings directly with the surgeon and flags any concerns well before the procedure date.

Yes, the practice offers travel consultations for patients planning trips abroad. The doctors provide destination-specific vaccinations, advise on medications to take for prevention or treatment while traveling, and stay current on global health alerts through the CDC. They also refer patients to travel clinics when additional resources are needed.

Prospective patients can reach out through the practice's contact form or by calling the office directly. For new patient paperwork and billing questions, the practice directs inquiries to their billing coordinator, Sharron Wong, by phone or email.

Practice last updated March 21, 2026