Holly M. Gilbert, MD - Concierge Primary Care and Infectious Diseases

Contact the practice by phone to schedule a meet-and-greet with Dr. Gilbert. She sees patients at her Westchester office at 297 Knollwood Rd Suite 208 in White Plains and her Manhattan office at 161 Madison Ave #11W. You can reach both locations at 212-686-4014.

The membership fee gives you 24/7 access to Dr. Gilbert by phone, email, telemedicine, or in-person visit. Members receive same-day and next-day appointments, long visits, care coordination with specialists, and discounted or complimentary COVID PCR testing. The practice accepts FSA and HSA funds for the membership fee, but does not accept insurance for it.

Yes. The practice accepts FSA and HSA payments for the annual membership fee. Insurance does not cover the membership, but these tax-advantaged accounts make it straightforward to use pre-tax dollars for your care.

Dr. Gilbert reviews financial hardship on a case-by-case basis. Her policy is direct: if you genuinely cannot afford the membership fee, the practice will not turn you away.

Yes. Dr. Gilbert offers telemedicine visits and makes house calls. The house call model grew out of a collaboration with a Westchester pediatrician and has been a core part of the practice ever since. Members can choose whichever format works best for them.

No. The practice offers COVID PCR testing to non-members as well. Options include a rapid PCR with results in 30 minutes, a standard PCR with next-day results, and a rapid antigen test with results in 15 minutes. The practice also tests for strep, influenza, sinus infections, and other respiratory viruses, for all ages, in-office and drive-through. Concierge members receive discounted or no-charge COVID PCR testing.

Yes. Lyme disease and tick-borne illness are among Dr. Gilbert's core specialties. She diagnoses and treats Lyme disease, Anaplasma, and co-infections, and takes particular care to avoid misdiagnosis in either direction. If you have had a tick bite or suspect a tick-borne illness, she offers dedicated consultations at either office.

Yes. The practice offers in-depth travel medicine consultations that cover destination-specific vaccine recommendations, malaria prophylaxis, traveler's diarrhea antibiotics, and insect repellent guidance. Dr. Gilbert administers all major travel vaccines, including yellow fever, typhoid, hepatitis A and B, twinrix, polio, meningitis, cholera, and tetanus.

The practice sees adult patients for primary care, infectious disease, and travel medicine. COVID testing is available for all ages and does not require a membership.

Yes. Dr. Gilbert is the sole physician. The practice has no nurse practitioners or physician assistants on staff. That means every visit, phone call, and care decision goes through her directly.