Frontier Direct Care

Most Frontier Direct Care members pay $0 out of pocket. Employers sponsor the membership as a flat-fee benefit, covering the cost for their employees. For individuals who join through a retail membership independent of an employer, monthly fees range from $70 to $150 per member. Either way, members owe no co-pays and no deductibles for clinic visits.

Yes. Frontier Direct Care offers same-day and next-day appointments Monday through Friday, 8am to 5pm CT. For urgent needs outside clinic hours, members reach their primary care provider directly by phone, text, email, or video at any time of day.

First visits run 60 minutes. Follow-up visits average 30 minutes, with typical appointments running between 25 and 45 minutes. The practice designs visit lengths to give providers enough time to address patient concerns without rushing.

Yes. Members access their primary care provider 24/7 through phone, text, email, or video. The practice also offers a dedicated app, the Frontier Direct app, available for iPhone and Android, which members use to connect with their care team and manage their health.

Frontier Direct Care handles a wide range of primary care needs. Physicians manage hypertension, pre-diabetes, diabetes, high cholesterol, asthma, allergic rhinitis, acid reflux, sleep apnea, and heart disease. The practice also delivers women's health, men's health, pediatrics, preventive care, weight loss support, sports physicals, urgent care, and COVID-19 testing and treatment.

Frontier Rx gives members access to over 1,000 generic medications at $0 cost. Manifest Pharmacy delivers chronic and maintenance medications as a 90-day supply directly to a member's home at no charge. Members also receive a savings card for free urgent care medications at more than 70,000 retail pharmacies.

No. While most members join through an employer-sponsored benefit, Frontier Direct Care also offers retail memberships for individuals who want to enroll independently. Monthly retail membership fees range from $70 to $150 per member.

Frontier Direct Care serves municipalities, school districts, and private employers. The practice counts more than 100 employer customers, including Leander ISD. One Southern Texas municipality that partnered with Frontier achieved $8 million in net savings and a 74 percent reduction in ER visits within two years.

Frontier Direct Care started in Harlingen, Texas and now runs 10 near-site clinics across the state. The practice operates clinics in Harlingen, Brownsville, and Dallas, with expansion underway into Austin and Houston. The Rio Grande Valley remains a core service area.

If your employer offers Frontier Direct Care as a benefit, you enroll through your employer. If your employer does not yet offer the benefit, employers can request a proposal directly through the Frontier Direct Care website. Individuals can also explore retail membership options for direct enrollment without employer sponsorship.