Emerald Health Direct Primary Care
Quick Facts
| Membership Price Range | 18-29 yrs: $65/month | 30-49 yrs: $85/month | 50-99 yrs: $95/month | 100+ yrs: $1/month |
| Practice Type | Direct Primary Care |
| Location | Hickory, Morganton |
| Doctors | Anne Gonzalez MD, Family Medicine, Rachel Kelly DO, MS, FACP, Internal Medicine |
| Year Founded | 2021 |
| Panel Size | 400 patients per doctor |
| Telehealth Type | phone visits, virtual video visits, email, text, patient portal |
| Telehealth Available | Yes |
About
At Emerald Health Direct Primary Care, Dr. Rachel Kelly, DO, MS, FACP and Dr. Anne Gonzalez, MD bring together internal medicine, family medicine, and geriatric care under one roof. The two physicians co-founded the Hickory, NC practice in 2021. Together, they care for fewer than 400 patients total, keeping appointments unhurried and relationships central.
The practice pairs primary care with a robust women's wellness program and physician-led medical aesthetics. Specialized packages support women through perimenopause and menopause. The practice also offers cardiometabolic risk evaluations, open to both members and non-members. Aesthetic services range from wrinkle relaxers and dermal fillers to laser hair removal, body contouring with TruSculpt 3D, and NeoGen Plasma Skin Regeneration. Appointments run 60 minutes, and members reach their doctors by phone, text, portal, or telehealth. The practice does not bill insurance, and pricing stays transparent throughout.
Details
Address
305 4th Street SW, Hickory, NC 28602
Phone
(828) 544-1018Website
Visit websiteMembership Details
New patient administrative initial enrollment fee $85 (WAIVED through end of 2025). A nonrefundable re-enrollment fee of $300 and any overdue fees must be paid to reactivate an account any time a membership lapses for more than 45 days. Separate Women's Midlife Wellness packages are available: One Time Consultation for $600, Follow Ups for $200, and Women's Annual Wellness for $1350.
Typical Appointment
60 minutes
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Frequently Asked Questions
Emerald Health Direct Primary Care charges a new patient administrative enrollment fee of $85, which the practice waives through the end of 2025. Monthly membership fees vary by plan. If a membership lapses for more than 45 days, a nonrefundable re-enrollment fee of $300 applies along with any overdue balances before reactivation.
Emerald Health DPC does not bill insurance for membership or primary care services. Patients pay a flat membership fee directly to the practice. Members may keep their existing insurance for specialists, hospitalizations, or other needs outside of primary care.
Yes. Emerald Health offers standalone Women's Midlife Wellness packages for patients who want focused perimenopause or menopause care. Options include a one-time consultation for $600, follow-up visits for $200 each, and an annual wellness package for $1,350.
Standard appointments run 60 minutes. That length allows both physicians to address your concerns thoroughly without feeling rushed. The practice also offers same-day and next-day appointments for urgent needs.
Yes. Emerald Health members have 24-hour telephone access for urgent issues. For non-urgent matters, the practice communicates through a patient portal, text, and email.
Yes. The practice offers telemedicine visits for members. Virtual visits give patients flexible access to their physician without requiring an in-person trip to the office.
Dr. Kelly and Dr. Gonzalez care for fewer than 400 patients together. Keeping the panel small allows both physicians to offer longer appointments and meaningful continuity of care.
Yes. Emerald Health offers a full menu of physician-led aesthetic services. These include wrinkle relaxers like Botox and Xeomin, dermal fillers, laser hair removal, spider vein treatment, body contouring with TruSculpt 3D, NeoGen Plasma Skin Regeneration, PDO Threads, chemical peels, and HydroFacials, among others.
Yes. Emerald Health opens its cardiometabolic risk evaluations to both DPC members and non-members. These evaluations help patients understand and address their risk for conditions like prediabetes and cardiovascular disease.
New patients can enroll online through the practice website. The enrollment process includes completing a signup form and paying the administrative enrollment fee, currently waived through the end of 2025. The office is located at 305 4th Street SW in Hickory, NC.
Practice last updated March 29, 2026