Concierge Medical Services

Concierge Medical Services structures its fees as an annual direct pay arrangement. Patients pay on a monthly, quarterly, semi-annual, or annual basis. The retainer covers all visits and in-office services, including in-office phlebotomy and annual physicals. Vaccines are the only exception to the all-inclusive fee. The practice does not charge copays.

The practice does not bill insurance for its membership fee or covered services. The retainer replaces copays and visit charges for all care the practice provides directly. The practice recommends that patients maintain health insurance to cover costs outside its scope, such as diagnostic imaging, laboratory tests, medications, hospitalization, and specialist visits.

Concierge Medical Services offers same-day and next-day appointments with little to no waiting. The practice caps its panel at 400 patients, which allows Dr. Gerstman to keep scheduling open and responsive. Patients also reach him directly by cell phone, text, or email after hours.

Most visits run 60 minutes. Annual complete physicals receive a full two hours. This allows Dr. Gerstman to address both medical and social complexities in depth during each visit.

Yes. Dr. Gerstman provides his cell phone number to patients and accepts texts and emails around the clock. The practice does not use an automated telephone attendant during business hours. Staff answer all calls directly, and Dr. Gerstman remains accessible after hours for urgent needs.

Yes. Concierge Medical Services makes house calls for homebound patients. This service ensures that patients who cannot travel to the office still receive direct, personal care from Dr. Gerstman.

The membership covers routine and urgent office visits, annual physical exams, in-office phlebotomy, care coordination with specialists, hospital visits, and house calls for homebound patients. The practice also provides each patient a customized link to the patient portal for 24/7 access to medical records. Vaccines fall outside the all-inclusive fee.

The practice caps its total panel at 400 patients. Most concierge practices carry 500 to 600 patients per physician. The smaller panel at Concierge Medical Services allows Dr. Gerstman to dedicate meaningful time to each patient and maintain same-day availability.

The practice is located in Fort Washington, PA and serves patients throughout Montgomery, Bucks, and Philadelphia counties. Dr. Gerstman has practiced in the Upper Dublin Township area throughout his career and holds deep knowledge of the regional medical community, including Abington, Blue Bell, Chestnut Hill, Warrington, and Montgomeryville.

Prospective patients can contact the practice by phone at 215-646-6504 or by email to schedule an introductory appointment. This visit allows both patient and physician to determine whether the practice is the right fit. The practice accepts new members on a rolling basis as panel availability allows.