
Be Well MD
Quick Facts
| Membership Price Range | Pricing is based on level of need. |
| Practice Type | Concierge |
| Location | Austin, TX, Round Rock, TX, Cedar Park, TX |
| Doctors | Mark Carlson MD, Geriatric Medicine, Allen Sonstein MD, Internal Medicine |
| Telehealth Type | Video visits, telemedicine/telehealth virtual visits |
| Housecalls | Yes |
| Insurance Accepted | Medicare, Medicaid |
| Telehealth Available | Yes |
About
At Be Well MD, two physicians focus exclusively on the health needs of older adults in Austin and Round Rock, Texas. Dr. Mark Carlson and Dr. Allen Sonstein bring specialized geriatric and internal medicine training to every patient relationship. The practice offers two service levels: an in-home concierge program and a virtual care program. Both provide 24/7 access to the medical team and same-day or next-day appointments. Initial in-home visits run two hours, covering medical history, medications, physical and cognitive status, home safety, and socialization. From that assessment, the team builds a personalized care plan centered on wellness and prevention. Be Well MD cites data showing members experience 35% fewer hospitalizations, 65% fewer emergency department visits, and 82% fewer surgeries. The practice also participates in clinical research through Be Well Clinical Studies, where Dr. Carlson serves as principal investigator. Complimentary dementia screenings for adults 55 and older are available at the Round Rock location.
Details
Phone
(512) 553-1921Website
Visit websiteMembership Details
Two levels of service: In-Home Concierge Service and Virtual Care Service. Pricing is based on level of need. Your desired level of care determines insurance coverage.
Typical Appointment
120 minutes
Our Doctors
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Frequently Asked Questions
Be Well MD offers an In-Home Concierge Service and a Virtual Care Service. The in-home program delivers care directly in the patient's home, with same-day or next-day appointments and 24/7 access to the medical team. The Virtual Care Service provides the same access and scheduling benefits, but visits take place online via phone, tablet, or computer.
Be Well MD bases pricing on the level of care a patient selects. Insurance coverage also depends on the service level chosen. Patients can contact the practice directly to discuss which program fits their needs and budget.
The initial in-home concierge visit typically runs two hours. During that visit, the physician reviews the patient's medical history, current medications, and recommendations from existing care providers. The team also assesses physical and cognitive status, home safety, and social engagement. After that assessment, Be Well MD develops a personalized care plan focused on wellness and prevention.
Yes. Both service levels include 24/7 access to the medical team by phone, email, text, and video. Patients do not need to wait for a scheduled appointment to reach their physician.
Yes. The Virtual Care Service delivers all visits online. Even in-home concierge members have access to video visits for timely concerns. All you need is a smartphone, tablet, or computer.
Yes. With patient permission, Be Well MD communicates directly with family members after appointments. Remote caregivers can join visits via video conferencing. The team provides appointment summaries, test results, and care planning information to keep families informed.
Be Well MD's Aging in Place program uses telehealth monitoring tools to track blood pressure, glucose, and activity and sleep patterns. The practice also uses electronic medication management technology and video monitoring for family caregivers. These tools help patients live independently at home with consistent clinical oversight.
Yes. Through Be Well Clinical Studies, Dr. Carlson serves as principal investigator for several research trials focused on conditions affecting seniors. The practice participated in Phase 2 and Phase 3 trials for Journavx, a recently approved non-opioid pain relief medication.
Yes. Be Well MD provides complimentary dementia screenings for individuals ages 55 and over at its Round Rock location. Early detection matters because FDA-approved therapies can now slow the progression of Alzheimer's disease when identified at the mild cognitive impairment stage.
Be Well MD serves patients in Austin and the Round Rock, Texas area. The in-home concierge program brings care directly to patients' homes. The virtual care program extends access to patients who prefer or require remote visits.
Practice last updated June 6, 2026

