3 Roots Concierge Medicine
Quick Facts
| Practice Type | Concierge |
| Location | Mason, OH |
| Doctors | Alison Neff MD, Internal Medicine |
| Telehealth Type | Video visits, phone calls, portal messaging, text |
| Telehealth Available | Yes |
About
At 3 Roots Concierge Medicine, Dr. Alison Neff delivers personalized primary care from her practice in Mason, OH. She named the practice in honor of her three daughters, whose love and inspiration shaped her vision for medicine grounded in relationships and integrity. Dr. Neff brings more than ten years of experience as a board-certified internist. She holds certification from The Menopause Society, making her a trusted resource for women navigating perimenopause and menopause. Her clinical scope covers preventive care, chronic disease management, women's health, weight management, and mental health support. Visits run 30 to 60 minutes, and members reach Dr. Neff directly by text, phone, portal, video, or in-person visit. The practice caps its membership to preserve same-day access, and members receive 24/7 access to the care team.
Details
Address
212 W. Main Street, Mason, OH 45040
Phone
(513) 813-7668Website
Visit websiteMembership Details
Flexible Payment Options; Founding Member Plans available; membership options discussed at Open House
Typical Appointment
45 minutes
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Frequently Asked Questions
The practice starts with a complimentary meet-and-greet so Dr. Neff and prospective patients can confirm a good fit. From there, you complete a personal health intake to establish your medical history and care goals. The practice then builds a care plan tailored to your needs. You can book a meet-and-greet through the 3 Roots website or by contacting the office directly.
3 Roots Concierge Medicine offers flexible billing options and Founding Member Plans. Contact the office directly for current membership details and pricing. The practice holds Open House events where prospective patients can learn about membership options, pricing, and what each plan includes.
Membership at 3 Roots is a direct relationship between the patient and Dr. Neff. The practice does not bill insurance for membership fees. However, patients may use their existing insurance plans for medications, labs, imaging, and specialist visits.
Many patients use HSA or FSA funds for qualifying medical expenses. Eligibility for membership fees varies depending on the individual plan. Check with your plan administrator or financial advisor to confirm your options.
Typical visits at 3 Roots run 30 to 60 minutes. Dr. Neff also offers 45-minute standard appointments. The practice keeps its panel size limited so patients receive unhurried visits and same-day access when needed.
Yes. The practice offers same-day sick visits for members. Limiting membership spots allows 3 Roots to preserve same-day availability consistently.
Yes. Members can connect with Dr. Neff through video visits in addition to text, phone, and portal messaging. The practice uses HIPAA-compliant systems for all digital communication.
Yes. Members have 24/7 access to the care team. For urgent after-hours needs, members call Dr. Neff directly. For emergencies, the practice directs patients to call 911 or go to the nearest emergency room.
After the first three months, members may cancel at any time with 30 days' notice.
3 Roots Concierge Medicine operates at 212 W. Main Street in Mason, OH 45040. The practice serves individuals, couples, and families in the Mason area.
Practice last updated June 11, 2026